Shipping policy
Shipping Policy
Last updated: October 01, 2026
Thank you for shopping with Graceful Living Co. We want your order to arrive as smoothly as possible. This policy explains our order processing and shipping practices.
Shipping Destinations
We currently ship within the continental United States.
If your address is outside our supported delivery areas, checkout may not be available. Please contact us at Orders@GracefulLivingCo.com if you have questions about delivery to your location.
Order Processing
Orders are typically processed within 1-3 business days after payment confirmation.
Processing time is separate from shipping and delivery time. Processing may take longer during holidays, sales, supplier delays, or other periods of high demand.
If an unexpected delay materially affects your order, we will make reasonable efforts to communicate relevant updates.
Shipping and Estimated Delivery
Available shipping methods and applicable shipping charges are displayed at checkout.
Estimated delivery times are:
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Standard shipping: 5–10 business days
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Expedited shipping: Not currently offered
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International shipping: Not currently offered
Delivery estimates begin after order processing and are not guaranteed. Actual delivery times may vary depending on product availability, supplier processing, carrier delays, weather, and other circumstances outside our control.
If products in an order ship from different fulfillment locations, they may arrive in separate packages.
If you have questions about your shipment, please contact us at Orders@GracefulLivingCo.com.
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Order Tracking
Where tracking is available, tracking information will be sent to the email address provided at checkout when it becomes available.
Please allow time for the carrier to scan the shipment and update tracking information. If tracking has not updated for an unusually long period, contact us at Orders@GracefulLivingCo.com.
Supplier Fulfillment and Multiple Packages
Some products may be shipped directly from a supplier or fulfillment partner rather than from a single Graceful Living Co. warehouse. If applicable, this allows us to offer a curated selection of products.
Items in the same order may arrive in separate packages and at different times. Shipping origins and packaging may vary by product.
We will provide available tracking and delivery information as appropriate. We will not promise that all products ship from one location unless that is how the order is actually fulfilled.
Shipping Costs and Taxes
Shipping charges are shown at checkout before you complete your purchase. Any applicable taxes or additional charges will be disclosed or handled as required by law.
International Orders, Customs Duties, and Import Taxes
For international orders, customs duties, import taxes, and other fees may apply depending on the destination country and its regulations.
Unless otherwise stated at checkout, these charges are not included in the product price or shipping charge and are the customer's responsibility. They may be collected by the shipping carrier or customs authority before or upon delivery.
Graceful Living Co. cannot guarantee the amount of any applicable import charges. Customers are encouraged to check with their local customs authority before placing an international order.
International shipments may also experience customs inspections or delays outside our control. Any shipping estimates provided are not guaranteed.
We will comply with applicable tax, customs, and consumer protection requirements for the destinations we serve.
Incorrect Addresses and Delivery Problems
Please check your shipping details carefully before submitting your order. Contact us immediately if you notice an error; we cannot guarantee an address change once an order has entered processing or shipment.
If your package is marked delivered but cannot be located, first check the delivery location, household members, neighbors, and carrier tracking details. Then contact us so we can help investigate.
If an order arrives damaged, is missing an item, or contains the wrong product, email us at Orders@GracefulLivingCo.com with your order number and relevant photographs or details.
Lost or Delayed Shipments
If your shipment is delayed or appears lost, contact us at Orders@GracefulLivingCo.com.
We will review the available tracking and fulfillment information and work with the relevant carrier or supplier where appropriate.
This policy does not remove any delivery, refund, replacement, or other rights you may have under applicable law.
Contact Us
Graceful Living Co.
General information: Info@GracefulLivingCO.com
Orders/Returns: Orders@GracefulLivingCo.com